Newport Brass Faucets
Water Dispensers
Brasstech offers multiple water dispensers from traditional style to contemporary. These water dispensers were made to match our kitchen faucets and are available with or without an air gap if the customer has a reverse osmosis water filtration system. The water dispensers cannot be used as a main faucet or bar faucet in any situation.
All Brasstech water dispensers are made of brass. Brass is considered a superior material because it does not rust and also because of its toughness and ability to withstand extreme temperatures. The cartridges for the water dispensers are ceramic disc type cartridges. These are made of solid brass bodies and stems that provide smooth and consistent operation. They are a 1/4 turn cartridge, and feature a positive stop. They always stay in their original installed position. There are no washers in a ceramic disc valves, in order for water to flow the holes (or ports) of the two ceramic discs must be aligned.
Our water dispensers are available for either cold only, hot only, or both cold and hot water. The reverse osmosis air gap can only be used for the cold only water dispensers and the hot water tank must be purchased when ordering a hot only or hot and cold water dispenser. Reverse osmosis water can be known to be harmful to certain materials that faucets and dispensers are made from, however our water dispensers were designed with reverse osmosis in mind and the Brasstech water dispenser will not affect the reverse osmosis water. If the instant hot water tank is not purchased the faucet is not under warranty for the user. Because our water dispensers were designed and tested with the instant hot water tank that we offer, another hot water tank could potentially damage the dispenser.
The instant hot water tank that we offer is made out of stainless steel and has a temperature range from 140 to 190 at 115 volts and 6.5 amps. The tank will include the quick connect fitting with filter and cap to be used with the blue cold water line, quick connect fitting to be used with the red outlet line, and the tank mounting bracket. The compression nut and insert to connect the clear high temperature line will come with the dispenser, not the tank. The tank has two ports on the top, it is very important to not mix them up so the dispenser will function properly. The port in the top right hand corner of the tank is the inlet for the red line, and the port in the middle of the tank is the outlet for the clear high temperature line. The instant hot water tank does have a plug on the bottom of the tank which allows you to drain the tank. Make sure the tank is unplugged and in the off position and all the hot water is drained out of the dispenser, then remove the screw and o-ring on the bottom of the tank. Once the tank is fully drained then put the o-ring and screw back in place.
The air gap (6-028 & 6-027) is another piece that does have to be ordered separately when being used with either the traditional or contemporary style cold water dispensers. The air gap is only to be used with cold only water dispensers such as the 106C, 107C, 107XC, 108C, or 108XC when the customers’ water filtration system is a reverse osmosis water filtration system. If the customer does not know if the waterfilter system is reverse osmosis or not, the customer will have to contact the manufacturer of their water filter system for more information on their specific unit. The air gap basically takes out the extra air in the lines that is created by the reverse osmosis system and allows a smooth flow from the water dispenser, without the air gap you will get water sputtering out of the dispenser. Both of the air gaps that are offered were designed to completely replace the bottom flange and blend smoothly on the cold water dispenser. When hooking up the lines for the air gap, the inlet is the smaller port with 1/4” tubing is to hook up to the reverse osmosis filter system drain; the outlet is the larger port with 3/8” tubing to hook up to the waste drain. It is very important that the lines to the reverse osmosis system are not blocked, kinked, or looped in any way as this may cause water to come out of the hole in the back of the air gap.
Brasstech offers a more simple style water dispenser, which are part numbers 104 and 105. When these are ordered the dealer must specify if they would like either the black trim or white trim, they are not available without it. If the customer wanted the 105 with black trim they would use the part number 105B;with white trim it would be 105W. The only difference between the 104 and 105 is that the 104 comes with an air gap to hook up to the reverse osmosis filtration system and the 105 just hooks right into the water supply. The air gap on the 104 has a similar hook up as the 6-028 or 6-027, the inlet is the smaller port with 1/4” tubing is to hook up to the reverse osmosis filter system drain, and the outlet is the larger port with 3/8” tubing is to hook up to the waste drain. It is very important that the lines to the reverse osmosis system are not blocked, kinked, or looped in any way as this may cause water to come out of the hole in the back of the air gap. Tubing is not included with the 104 unit.
Common Issues and Solutions
On my (104/105) water dispenser, the water is running and it won’t shut off.
You will need to remove the spout and handle, then adjust the t-bar nut on top of the valve spring assembly to the correct position. See handout showing step by step process.
On my water dispenser (106 / 106C / 107 / 107X / 107C / 107XC / 108 / 108C / 108XC), the cold water is dripping and won’t shut off.
Replace the cartridge for the cold water side. Description of cartridge says “hot” cartridge, which only refers to what way the handle turns to the open position.
On my hot water dispenser (106 / 106H / 107 / 107X / 107H / 107XH / 108 / 108X / 108H / 108XH), the hot water continues to drip immediately after installation and doesn’t stop.
After first installation of the hot water dispenser with the instant hot water tank, the dispenser can allow water (approx.3-5 ounces) to escape from the spout over an extended period of time. Allow the tank and dispenser to sit for about 24-48 hours, if the problem still persists contact Technical Customer Service.
On my hot water dispenser (106 / 106H / 107 / 107X / 107H / 107XH / 108 / 108X / 108H / 108XH), the hot water continues to drip for 10-15 minutes after each use.
This is caused by thermal expansion of water occurring naturally when cool water is heated in a confined space (the tank), Brasstech hot water dispensers were specifically designed to allow steam or any amount of water expansion to escape through the spout. This is not a defective product, it is a safety feature.
On my hot water dispenser (106 / 106H / 107 / 107X / 107H / 107XH / 108 / 108X / 108H / 108XH), the hot water continues to drip and does not stop at all.
First, check that the red hose and clear hose are installed correctly on the instant hot water tank and that they are not clogged, twisted or kinked in any way.
Second, replace the self-closed cartridge for the hot water side.
Third, contact technical customer service.
My instant hot water tank is leaking from the bottom.
Make sure the plug on the bottom of the tank is tightened securely.
After I run the hot water from the dispenser it still has a full flow for approximately 30-60 seconds, and then will drip until it stops.
Make sure the red hose and clear hose are installed correctly on the instant hot water tank. If all the connections between the instant hot water tank and dispenser are correct as per the instructions, replace the dispenser.
The water is dripping from the hose connections to my water dispenser (all dispensers except for the 104/105).
Replace dispenser, the hoses are not replaceable in the field.
My hot water is not hot.
First, make sure the tank is plugged in.
Second, turn thermostat control dial fully clockwise, wait 15 minutes. If water starts to boil and can be accompanied by a gurgling sound in the tank and/or water sputters out of the faucet, turn the control dial slightly counterclockwise until the gurgling and /or sputtering stops. This should take approximately 20 seconds. Then turn control dial an additional 1/8” (3mm) counterclockwise at the tip of the dial, wait 15 minutes and check the temperature of the water.
Third, check for blown fuse or circuit breaker is tripped (see IMPORTANT NOTE explaining the self re-setting thermal fuse in step 6 of tank installation packet).
Water boils or vapor appears.
Lower the temperature setting on the tank by turning the thermostat control dial counterclockwise.
Cartridges & Misc.
1-134 = cartridge for the cold water side (106 / 106C / 107 / 107X / 107C / 107XC / 108 / 108X / 108C / 108XC)
6-038 = self-closed cartridge for the hot water side (106 / 106H / 107 / 107X / 107H / 107XH / 108 / 108X / 108H / 108XH)
5-035 = compression nut and insert to connect clear line to instant hot water tank on any hot water dispenser.
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